Cancellation and Refund policy
This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for services provided by Webcrafteion.
1. Project Initiation and Advance Payment
- An advance payment of 50% is required prior to project commencement.
- Project work begins only after receiving the advance payment.
2. Cancellation by Client
All the details about the project including prices will be discussed prior.
If the client cancels the project after the advance payment, the advance payment will be non-refundable.
3. Cancellation by WebCrafteion
We may collect the following types of information:
- WebCrafteion reserves the right to cancel a project in exceptional circumstances (e.g., inability to proceed due to technical or legal issues).
- In such cases, any payments made to WebCrafteion by client is refundable propotionally.
4. Refunds
- Refund requests must be submitted in writing to Webcrafteion via email.
- Refunds, if applicable, will be processed within 14 business days of approval.
- Certain services, such as custom designs, hosting fees, or third-party software purchases, will be non-refundable
5.Modifications to Policy
WebCrafteion may update this policy from time to time without any prior notice at any time. We request you to review this policy periodically.
6.Contact Information
For questions regarding this Policy or your data, please contact us:
Phone: +91 9355561806
Email: we@webcrafteion.in